Get the Knowledge Your Business Needs to Align Its Technology with Its Goals

At Virtual Business Solutions, our technicians have years of industry experience with the technology and strategies needed to push the modern business forward. Our process starts with an assessment of your standing IT resources and from there we can assist any organization design new IT systems, procure hardware and other resources needed to deploy this IT, create sustainable strategies to make new deployments fit with your standing IT, and support the project with comprehensive IT management and maintenance.

Overall, leaning on our technicians’ expertise, you will limit exposure to the pitfalls that adding new technology can burden a business with. This not only ensures that your new technology is in place and working quicker, it means that when it is deployed it is immediately ready to help your business meet its goals.

Better Perspectives, Better Value

Virtual Business Solutions Consultants Can Help Your Organization Stabilize Rising Technology Costs

There are many potential reasons why a company would need the perspective of a technology expert. At Virtual Business Solutions, we have worked with Metairie businesses of all types. This means that we have a cache of knowledge on how to assess an organization’s computing infrastructure and find solutions and services that can help meet their short and long term goals.
Some of the most common situations our consultants are asked to assess include:

• Organizational digital transformation
• Overall organizational IT strategy
• Operational technology (communications, collaboration, management)
• IT project management
• Building a secure and compliant IT infrastructure
• Infrastructure support (monitoring, maintenance, help desk)

Our technicians understand the value functioning and supported technology can have for organizational efficacy and can assist any organization with their specific needs.

Take Your Business to the Next Level

Sustained Consultation with Our IT Experts Can Sustain Organizational Growth

As a part of our managed IT services offering, we offer quarterly business reviews that keep us up to date on your business and how your technology is working toward its goals. Not only does this give our experts the opportunity to ensure that your business’ needs are being met, it also provides you with the ability to sit down with our team multiple times a year to discuss how we can help you confront the pesky pain points of your business.

To learn more about our consulting services and our comprehensive managed IT services, give us a call today at
(504) 840-9800 ext. 105.

Cybersecurity Protection for Metairie Businesses

No Business is Exempt; It’s Time to Take IT Security Seriously

Is Your Data Safe?

Consider how much of your business operations rely on computers - you store your business and customer data digitally, including financial accounts, personal information, and other specifics. Unfortunately, while this data is clearly invaluable to your business, do you know who else would find your data valuable?

Cybercriminals, that’s who.

Cybersecurity is the approach that businesses take to ensure that their data is protected against theft, breaches, or other threats by cybercriminals and user error, leveraging a variety of solutions and practices to accomplish this goal.

What Does This Mean for Your Business?

How would you respond if a business you entrusted your data to had betrayed that trust and neglected to protect it? Probably not well, and the same goes for everyone whose data you possess. They would feel the same way if you failed to protect their data. Allowing a cybersecurity incident to happen, either through neglect, negligence, or naiveté, will only bring you trouble. For instance, you will likely have to deal with:

• Upset clients and customers
• Time lost notifying those affected 
• Regulatory backlash
• Severe reputation damage
• Financial repercussions and reparations
• Bad press
• Litigation

Obviously, none of these outcomes are good, and should be avoided.

Let’s Protect Your Business

We Can Help You Meet and Exceed Industry Compliances and Protect Your Business, Staff, and Customers

These days, just having antivirus and a firewall aren’t enough to protect you from the majority of cyberattacks. That’s why we offer fully managed, always-on, enterprise-level IT security solutions to keep your business safe.

• 24/7 Network Security
• Unified Threat Management
• Content Filtering
• Spam Protection
• Mobile Device Management
• Email Encryption
• Access Control and Password Policies
• Industry Compliances (HIPAA, HITECH, SOX, PCI-DSS, etc.)
• Penetration Testing
• Software Updates
• Staff Training

For help with any of these considerations, Virtual Business Solutions is here for you. Reach out to us to have a conversation about how your cybersecurity should take shape by calling (504) 840-9800 ext. 105, or filling out the form on this page.

The Advancement of IT in Construction Creates Management Questions

In the information age, technology touches all businesses. Construction teams need the support and services that other businesses need, but they also need those services to support their project-centric operations. With both in-office and field teams, technology can be the answer to your business’ collaboration concerns. We deliver the tools and services that construction companies need to successfully collaborate and move business forward successfully.

IT Services Built Specifically for Construction Companies

The Benefits of Fully Managed Technology Will Be Evident Immediately

The construction industry is like no other, and with the distinctive needs of the construction business, technology may often seem like a small part. Today, construction companies need their technology to work in real-time and on multiple levels. That’s why it is important to have knowledgeable and reliable technology experts on your side. Whether they are tasked with maintaining and managing your network and infrastructure, or as a consultant to help you build the operational efficiency you need, the IT professionals at Virtual Business Solutions are experienced and ready to help you get the technology and support required for your success. 

What Are the Benefits of Working with a Managed Service Provider?

We understand the needs of and offer construction companies the customized IT services and support platform they need to solve some of their most pressing technological and operational challenges, including:

• Consultation - We provide thorough consultation that can help you understand and use the technologies needed to run an efficient and profitable construction business.
• Cybersecurity - Our team of certified technicians are well-versed in industry best practices and can keep your business from dealing with any number of threats that persist for today’s businesses.
• Hardware Support - Our team of IT experts delivers the comprehensive support needed to keep the hardware you depend on up and running effectively.
• Software Support - We have experience supporting the powerful and resource-intensive software that construction companies use, from planning to operations to fulfillment.
• Mobile Support - With mobility being a major consideration in the construction industry, we have the resources to help your business build mobile management strategies that mitigate substantial risk. 
• Optimize Cost - Hiring an IT team can be prohibitive, especially when we can deliver comprehensive services and support for a fraction of the cost. 

Let us help you get the IT support you need without the expense and problems.

Whether you are looking to save money or to get the end-to-end technology support your business needs, you will find that we are the right choice. If you would like to have a conversation about what we can accomplish together, give us a call today at (504) 840-9800 ext. 105.

IT Project Management for Small and Medium-Sized Businesses

To get a successful technology project, you need the perspective of the pros

Every business should be looking to technology to increase efficiency and accomplish their organizational goals. When a business looks to introduce new technology, it often presents challenges that could impact its ability to function optimally. 

Our team of dedicated IT technicians are proficient in helping our clients deploy the technology they need in a manner that ensures they can hit the ground running. If you have some anxiety about adding the technology that can immediately improve your business because your team lacks the knowledge and experience needed to do so, we can help!

End-to-End Support for IT Projects

Providing the stable hand needed to see your IT projects through

The fact is that IT projects can put a strain on your business, especially if they aren’t well managed. At Virtual Business Solutions, we pride ourselves on making all technology-based transitions seamless and providing the level of support you need to get new technology implemented and working for you. While some projects are less detailed than others, every project needs stable management and a clear vision of how it will impact your business. 

From the beginning of every project, our consultants can help design a plan to efficiently and effectively implement any new technology. We then have the know-how and experience to successfully deploy the technology to meet your business’ specifications. Some of the IT projects we specialize in include:

• Cybersecurity - With today’s threat landscape the way it is, your business’ cybersecurity infrastructure needs to support all of your IT initiatives. Our technicians can help you build a virtual wall around your business’ IT to help keep your data and applications secure. 
• Hardware refresh - If your business’ IT is getting a little long in the tooth, updating your servers, workstations, and networking hardware is a good idea. Specific businesses can utilize new hardware to improve their business’ functionality with point-of-sale systems, document management, and more. 
• Software deployment - Software is the backbone of almost every business and it can be a major challenge to integrate new applications into your day-to-day workflow. Our consultants can help you procure the right software for your business’ needs and deploy it in a manner that has it working for your business from day one. 
• Cloud migration - For many businesses, utilizing cloud-based platforms can be beneficial, not only for the up-front cost reduction, but also for the anytime-anywhere access cloud platforms provide. Our team can successfully move any and all applications and data into the cloud to gain its benefits.
• Communications and collaboration - Businesses need to be able to do more with less and to accomplish this they require communications and collaboration platforms designed to help them maximize productivity. 
• Analytics - The more you know about your business, the more you can tailor your business decisions to what can help it be more successful. We can help you warehouse your data so that your analytics platform provides you with the best possible information. 
• Mobile management - It’s a mobile world, and as a result many businesses need to support their staff with mobile tools. Our team can help you implement end-to-end mobile management and policies that allow your business to better support your mobile initiatives. 

Superior Project Management 

There are many other IT projects that we can help your business accomplish. 

We understand that new technology projects need to be meticulously planned and carried out. We also know that there are times when a project team needs to think outside the box. Our project managers are committed to keeping all projects on-time and on-budget, while keeping lines of communication open to ensure that every project we manage results in technology that is properly integrated into your business’ infrastructure. With our technicians managing your technology integration projects, you get the professionalism, experience, and accountability to ensure a successful conclusion.

Don’t waste time and money toiling on your business’ technology projects. Call Us Today! (504) 840-9800 ext. 105

Ensure that Your Law Firm Meets Regulatory Data Security Requirements

At Virtual Business Solutions, one of our most important roles is keeping our clients compliant with the various regulatory requirements they operate under. For a law firm, maintaining data security and showing the ability to stay compliant is essential to serve their client base. We offer plenty of services specifically designed to keep your network operations secure, your data secure, and any regulatory reviews you may have stress-free. 

Protecting PII

Law Firms Need to Be Mindful of Their Clients’ Personal Information

Many of the regulations concerning the legal profession have to do with the protection of personally identifiable information (PII). Lawyers are constantly handling sensitive data that not only makes them targets for cyberattackers, but can have a major impact on the reputation of a law practice. Recently, law firms have seen a precipitous increase in the number of cybersecurity breaches. As cyberattacks increase, security and compliance emerges as an extremely important factor in the health of any law firm. 

Some of the regulations law firms need to be mindful of include:

• American Bar Association Model Rules of Conduct - The ABA is the largest professional organization for lawyers in the United States and has regulations in place governing the rules that lawyers and firms must adhere to such as having active security strategies and making reasonable efforts to prevent the unauthorized disclosure of information relating to their clients. 
• General Data Protection Regulation (GDPR) - The GDPR is widely renowned as the gold standard for data privacy regulation in the world. Firms that manage the data of European Union residents must comply with the protection of individual personal information.
• Health Insurance Portability and Accessibility Act (HIPAA) - HIPAA, amongst other things, establishes regulations that protect the health information of individuals. This includes ensuring any business in possession of this data has sufficient protections for it.
• Payment Card Index Digital Security Standard (PCI DSS) - This is vital because it protects payment card and individual financial information. Without these protections, there could be a financial loss to a business or to an individual, which no one wants to happen.

Since lawyers are privy to more personal information than any other profession, there are plenty of additional regulations that need to be addressed in the legal field. Our team of IT experts can help.

How We Promote Compliance

The IT professionals at Virtual Business Solutions Can Help Any Firm Build a Strong Compliance Profile

One of the major things that sets Virtual Business Solutions apart from other IT services companies is that our technicians have a thorough understanding of the cybersecurity landscape as it pertains to the legal field. We can bring value through our end-to-end knowledge of what it takes to keep your firm compliant as well as the technical expertise to ensure your network and data stays secure. From penetration testing to full-featured network monitoring, we have a robust service roster that can help keep your firm's data and infrastructure safe. 

If your law firm is having trouble with data security and you are worried about staying compliant or if you would just like to have a conversation about the best path ahead, give us a call today at (504) 840-9800 ext. 105. 

Successfully navigate your business through today’s online threat landscape.

Let’s face it, the Internet is an essential tool for nearly every organization. Unfortunately, with that reliance comes opportunists that look to undermine organizational forward momentum through hacking, scamming, and other cyberattacks. The impact these cyberattacks can have on a business can range from troublesome to tragic. To combat these continuous and ever-evolving threats, organizations need to have a robust cybersecurity posture that helps mitigate risk, protect endpoints and data, and develop strong practices designed to marginalize threats.

At Virtual Business Solutions, one of the core tenants in our mission to provide comprehensive IT support and services is to prioritize our clients’ organizational cybersecurity by tailoring a plan specifically for their needs. This detailed approach includes several tools and strategies that give organizations the best chance of controlling their Internet-facing assets. Using today’s most innovative tools and strategies, our knowledgeable technicians can help any organization protect and control their technology. 

Full Network Assessment and Consultation

The best way forward is knowing where you are right now

Before we can create a bespoke cybersecurity plan for your organization, we’ll need to understand how your organization’s technology works inside your business. We will do a complete network assessment that will give us an idea of where your organization is strong and where it may need more attention. 

When the assessment is complete, we will go over the reports to help you understand where your organization stands in regards to its cybersecurity. We’ll then lay out our plan to provide affordable and comprehensive enterprise-level security by outlining the risks your organization faces and the solutions to mitigating those risks. 

Managed Security Services 

Comprehensive cybersecurity handled by the best technicians in Metairie

We work with organizations everyday that all have different security needs. That’s why we create a cybersecurity plan specifically for your organization. The idea is to secure your organization’s technology without compromising the effectiveness and access to it for your users. 

We provide the following security services:

• Deployment of enterprise security software - Spam protection, content filtering, firewalls, password managers and more help control exposure to potentially harmful situations.
• Detection and remediation - Our experts use powerful software to fix potential security issues before they turn into problems. 
• Cloud security - Most organizations utilize cloud platforms nowadays and we work to add protection to ensure your online-hosted assets are protected.
• Policy creation - Solid organizational cybersecurity starts with solid cybersecurity policy. Our consultants can help you identify risk and create robust policies geared at mitigating threats.
• Patch management - A large percentage of network breaches are from software that hasn’t been properly updated. We ensure that all your software is patched and current.
• Backup and Disaster Recovery - Our reliable BDR platform protects your business from data loss and other disasters.
• Training and testing - Besides policy creation, we can help you set up a training and testing platform that can help build a workforce that understands their role in keeping your business secure. 

This is just a start. We can provide more advanced cybersecurity services and can even help with your business’ physical security. If you would like to learn more about how Virtual Business Solutions can help you secure your business, help you set policy, and improve your overall security strategies, give us a call today at (504) 840-9800 ext. 105. 

Whether at work or at play, technology matters in the home.

Give Your Home Systems the Support They Need

The majority of people nowadays rely on technology at unprecedented levels in their home lives…and while this has made many tasks and activities more accessible, it has also made IT issues a real obstacle in the home as well. With Residential IT support from Virtual Business Solutions, however, this obstacle is far easier to overcome.

Regardless of what they are used for—work, play, or a combination of the two—you need the devices in your home to function as intended, simple as that. Our services help to make that outcome happen.

What Our Residential IT Support Includes:

Let’s take a look at the services we’re offering:

• Remote and Onsite support - Our team of technicians solves IT problems for a living; and we can solve yours. With our Residential IT services, you get the support you need from our professional technicians. 
• Improved security - For any person that depends on their at-home technology, avoiding malware and other threats is important. Our security-minded technicians not only provide you with the tools you need to be more secure, we will also work with you so that you know how threats are delivered and what to do to mitigate their effects.
• Backup and Recovery - We know your data is invaluable to you, and that’s why as a part of our Residential Services we offer comprehensive data backup and disaster recovery services. Not only will we back up your technology, but we will also ensure that if something happens, it can be restored fast.
• Proactive monitoring - We offer proactive monitoring that is designed to find any inconsistencies in your hardware and network well before they cause computer failure. In doing so, you don’t have to lose time to repairs, and can count on your technology to work as intended. 
• Network / Wireless installation and support - How confident are you that your network is set up and configured to be as fast and reliable as it could potentially be? Our team is here to help set up your network so it reaches this potential.
• Computer repair - If we can’t fix it remotely, we can diagnose and repair it in our fully-equipped repair office. We pride ourselves on helping our clients get the most out of their technology, so we prioritize communication to help you avoid unwanted expenses. 

You rely on your technology everywhere you are—we’re here to ensure your technology is always reliable. Find out more about what our Residential IT services can do for you by calling (504) 840-9800 ext. 105.

Keep Your Technology Working for You

Get Your Business’ Technology the Oversight It Needs to Be a Powerful Asset

For today’s business, technology plays an important role. Unfortunately, this crucial part of your business is prone to malfunction. Malfunction means downtime. At Virtual Business Solutions, we know that the more you can ward against downtime, the more successful your endeavor will be. To that end we offer comprehensive monitoring and management services that keep your technology functioning properly, helping your business meet its goals. 

With cutting-edge technology of our own, we are able to remotely monitor all of your hardware and your network around the clock. The goal of this service is to help your business reduce downtime. You see, malfunctioning or failing technology is a nuisance, sure, but the cost to a business pales in comparison to the cost of downtime. The better your business’ technology functions, the greater the opportunity for your entire business to be productive.

Hardware Support

Fix Hardware Issues Before they Become Operational Problems

Unfortunately, all technology eventually fails. They are complex machines that aren’t designed to last forever. With proactive maintenance that’s made possible by constantly monitoring hardware, however, issues that could impede production or the efficient delivery of service can be remediated prior to any total breakdown of the technology. More than that, if a piece of crucial technology were about to fail, replacing that technology before it causes unexpected downtime puts your business in a position to maintain profitability rather than sacrificing it. 

The remote management of your business’ technology ensures that you aren’t just fixing an issue, it ensures that knowledgeable IT professionals have the oversight over your entire IT infrastructure including network switches, modems, routers, workstations, and servers. A single instance of technology failure can cost your business dearly, the more you can avoid those circumstances, the better. 

Network Support

Remote Monitoring Is Crucial for Comprehensive Cybersecurity 

Nowadays, a business has to be as or more worried about cybersecurity than it does about its physical security as a well-positioned strain of malware can have dire consequences. Virtual Business Solutions professionals are on the front lines protecting your business against the myriad of cyber threats out there. Our most important tool to protect our clients’ business is our remote monitoring and management software. With it we can track:

• Bandwidth usage - How your network-connected devices function can reveal inefficiencies. 
• Application performance - Software needs to function properly in order for your business to be efficient. 
• Network configuration - There are a lot of different types of devices connected to your network, by monitoring how your network is configured, we can manage it more effectively. 

Additionally, many security-related problems happen as a result of exploitation of standing software vulnerabilities. Our state-of-the-art remote monitoring and management system allows our IT professionals to efficiently manage software updates. By having up-to-date software, you remove any software-oriented holes in your network defenses.

Contact Us 

Your business can’t afford to struggle with technology-related downtime. It can’t afford to battle with cybersecurity issues that lead to data breaches. You need professional technicians who can keep your IT network and infrastructure running effectively so that your business can run effectively. Call us today at (504) 840-9800 ext. 105 to schedule a network consultation and get started protecting your organization today!

Cutting-Edge IT Improves Efficiency and Patient Care

Acquiring the right technology to meet your patients’ needs is essential for today’s medical practice. While most of your technology budget has to be spent on machines that directly relate to patient health—networking your practice with the IT it needs to be efficient—goes a long way toward improving patient care. 

At Virtual Business Solutions, our team is experienced at finding the right solutions for businesses that work in healthcare, whether your business directly deals with patients or not. We understand that every healthcare-related business’ priority is patient care, and our consultants and technicians are masters at finding the right technology for your specific role in the healthcare supply chain. 

Supporting the Systems that Support Your Staff

The Delivery of Comprehensive IT Support Helps Fuel Efficient Operations

In the medical field, information can literally save lives. That’s why it is essential that you get the right technology in the right places. Many small and medium-sized healthcare organizations don’t have the financial resources to ensure they have the innovations in operational technology, while also being able to stay secure and compliant with federal and state regulations.  

Virtual Business Solutions is the best positioned IT service provider to assist you in building your practice through the deployment and support of dynamic information systems. Here are some of the solutions that we can integrate into your organization’s technology:

• Managed services (remote monitoring, patch management, 24/7/365 remote IT support)
• Comprehensive risk assessment
• Cloud solutions (hardware, software, and more)
• Mobile device management
• Email (with encryption)
• Secure file sharing
• Compliance assistance and testing
• Data loss prevention
• Employee training

...and more.

Avoid Compliance Headaches

Our Technicians Build Reliable and Compliant Information Systems

In the healthcare sector, remaining compliant with federal and state mandates is essential to the well-being of a medical practice. Our consultants can help you design, implement, and support a compliant IT infrastructure that meets HIPAA, PCI DSS, and any other regulation your organization may fall under, while also supporting today’s most innovative tools. The security and reliability of your organization’s IT tools go hand-in-hand with keeping patient information available and secure. 

If you are interested in setting your practice up with the technology it needs to improve patient care and simultaneously keep their most sensitive information secure, call the IT professionals today at (504) 840-9800 ext. 105.

Secure File Storage in the Cloud

Cloud-based file storage is nothing new, but it has become an important part of cloud service delivery. The world’s most trusted name in consumer and business software, Microsoft, offers a file storage platform, OneDrive for Business, that gives each individual employee using Microsoft Office 365 individual storage for their files. 

Virtual Business Solutions is known for proactive IT management, but what you may not realize is that we are also a one-stop shop for all of your hardware, software, cloud, and support needs. We proudly offer Microsoft products, including OneDrive for Business and Office 365, as we believe that businesses should have access to the very best resources.

About OneDrive for Business

A Strong Cloud-Storage Option with Powerful Integrations

OneDrive for Business may be a separate product than OneDrive, but it functions exactly the same on the surface. The benefit is in the integration that provides enterprise features not found on the free-to-use OneDrive platform. OneDrive for Business is an excellent collaboration tool for business users, providing them the storage and file sharing element necessary to give Office 365 value as a productivity tool.

OneDrive for Business Features 

Huge Benefits from Using OneDrive for Business

Microsoft has been developing an enterprise-grade, cloud-hosted file sharing platform for much of the past two decades, and with OneDrive for Business, they’ve succeeded. In fact, OneDrive for Business is constantly adding features to make it as useful as possible for today’s business professional. Some of its features include:

• Plenty of space - OneDrive for Business, even as a stand-alone platform, offers users 1 TB of cloud storage, and the ability to store files as big as 15 GB. This provides users with enough space to store most types of files. 
• Office 365 integration - Most OneDrive for Business accounts will be tied to a Microsoft 365 Business account. It provides dedicated cloud storage to store all the files that are made using productivity and collaboration apps like Word, Excel, PowerPoint, SharePoint, Teams, and Outlook.
• Promotes collaboration - By providing a place to quickly store and manage data, it promotes the use of Microsoft applications, which are some of the best on the market for team collaboration. 
• Easily share files and manage their security - OneDrive for Business allows users to control levels of file security. Users can share direct access to a file or simply give other users permissions to view files. This integrated security promotes comprehensive project management and collaboration. 
• Mobility and flexibility - OneDrive for Business is available on any device either through an Internet browser or via mobile apps. It doesn’t matter if you are using a smartphone, tablet, Mac, or a PC, if you need access, all you need is an Internet connection.
• Teams and SharePoint Integration - Users can share files with two of the most dynamic project management titles on the market today.
• Support for versioning and data backup - Files that are saved from Office apps in the OneDrive for Business platform all support versioning capability, where files are backed up so that users can go back and see periodic edits to the file. 
• File sync - When working on a Mac or PC, users can choose to sync OneDrive to the file system of the OS. This is now a default setting in Windows 10.

With all these options, and more, OneDrive for Business is right for any organization looking to utilize cloud-based storage to fuel gains in collaboration and productivity. 

If you are looking to make a jump to the cloud, OneDrive for Business is a sound option. Virtual Business Solutions’s consultants have access to attractive packages that are designed to promote business growth while maintaining the security you expect. Call us today at (504) 840-9800 ext. 105 for more information.