The workplace is an interesting environment. Not only is it a place where numerous people with vastly different personalities are kept in close proximity, but it also actively forces them to interact with one another—and a lot, too. It is also important to recognize that the conversation there is a unique blend of professional and interpersonal elements. This is the case whether the office is a physical space or a digital concept.
Of course, as with any environment, there are stressors that complicate things and insert friction into the workplace. Let’s discuss how the tools you use to communicate can help smooth over this friction, if used correctly.