Virtual Business Solutions Blog

Let me ask you something: how well does your current IT support function?

If your first instinct is to say something vaguely positive, like “good” or “fine,” you’re probably missing out on significant benefits that could come from a more immersive and fleshed-out service delivery, rather than a stopgap meant to preserve the status quo. If your provider has never asked you about the future and your goals for it, it may be time to seek what else is out there.

Regardless of how big or small your business is, chances are you have at least one server unit that holds sensitive data. Ask yourself this question: do you have the knowledge and expertise to properly care for and maintain that server unit? The best way to ensure your business takes care of its server technology is to work with a managed service provider. Here's why:

How do you know when it’s time to fire one of your vendors? Better yet, how do you know when you’re better off firing your IT vendor to find a better option? These kinds of situations can be stressful, but they’re not impossible. We’re here to help you make the call, as well as to offer a better alternative that saves you time, energy, and money.

Do you have an internal IT department for your business? Small businesses often don’t have dedicated IT staff, and if they do, chances are they’re overwhelmed with tasks and constantly playing catch-up (IT is a big job, after all). In fact, they might feel like they can never take time off because they’re so busy. If you want to ensure your business always has the IT it needs, then you should consider outsourcing as an option.

Surprises can be exciting, but one part of your business where you don’t want them is in your IT. A server crash, a wireless connectivity outage, or a security threat can all create multiple surprise problems that you simply aren’t ready to handle—particularly in the realm of your wallet. Instead of spinning the wheel and gambling on your IT bill, you can instead treat your IT like a predictable utility cost, and it’s all thanks to proactive managed IT services.

When something goes wrong with your company’s technology, the last thing you want to do is be the one at fault. Unfortunately, that’s what comes with the territory in the world of business IT. If you’re sick of technicians who make excuses rather than own up to their mistakes and correct their course, read on. We’re going to showcase just what accountability in IT looks like and how we strive to embody it.

Let me ask you something… Do you know just how much IT downtime costs? For SMBs, it’s typically between $427 to over EIGHT GRAND an hour. Imagine your whole workforce just chillin' because the Internet's down, meanwhile deadlines are getting missed, customers are getting ticked off, and opportunities are disappearing. That's a nightmare, man. 

This is why you need to do what you need to do to keep your business up and running.

Real talk: does running your business feel less like you’re crushing it and more like you’re the unpaid, stressed-out IT guy? One second you're closing deals, the next your whole system crashes and you're stuck on a support forum trying to figure out what a "DNS propagation error" is. I can easily say, that’s not the vibe you’re looking for.

Throughout the workday, you’re likely juggling a multitude of responsibilities, from strategic planning to ensuring smooth day-to-day operations. Let’s face facts here: technology underpins nearly every aspect of your business… but what happens when that technology falters? 

Reactive fixes can be costly, disruptive, and ultimately hinder your growth. This is where the power of proactive business technology support truly shines.

Think about running a small or medium-sized business. It's like trying to juggle a million things at once. You're super focused on keeping your customers happy, making sure your team is doing well, and, of course, making money. Among all of that, there is something that often gets overlooked: the technology that makes all of your efforts possible.

Technology is the engine driving success in our community. From managing daily operations to engaging customers, reliable IT is no longer optional. Keeping that engine finely tuned—ensuring hardware, software, and networks are always up-to-date—presents a significant challenge. Technology evolves at lightning speeds, and managing it can feel like a constant, resource-draining battle, pulling you away from focusing on your core business.

Is your current IT setup empowering your growth, or is it quietly creating risks that could derail your progress? Many businesses operate with technology that feels "good enough," unaware of the hidden dangers lurking beneath the surface.

Technology is the cornerstone of most modern business operations, making supporting this technology more important than ever. That’s one reason we’re so proud to provide IT assistance to our fellow businesses.

As we’ve done so, however, we’ve noted that some assistance is required more often than other forms of support. Let’s go over what some of these usual suspects are, and why it is so helpful to have someone (ideally, us) assisting you in managing them.

Tech can be a real pain for small businesses, especially if you don’t have a dedicated IT person handling everything. Most businesses have someone who sort of knows their way around tech, but for a small team, that’s a lot to put on one person. That’s where managed IT services come in. It’s used not just for its convenience but because it actually makes a business owner’s life easier in ways they might not even realize.

One of the most asked questions we get is “How can you help us save money?” It’s the priority for anyone looking to outsource anything. So, naturally it has to be one of the first questions answered. In today’s blog, we’ll go through three ways that our brand of managed IT services functions to save our clients money.

Reaching out for support involves admitting that there is a problem in the first place—a sore spot for some individuals. It can also be time-consuming, which is more of an issue for busy individuals. However, with the right approach, you can make asking for help during the IT support process much easier.

Every business relies on technology to function. Some wouldn’t be able to deliver any value to their customers without it, while others would be severely hindered if they suffered a data breach. For this reason, cybersecurity has to be a priority. In today’s blog, we will discuss five issues that business owners run into that can muddle their cybersecurity efforts.

IT support is essential for businesses, but traditional on-site support can be expensive and inefficient.

Thankfully, remote IT support, such as that offered through managed services, is now available. This is a game-changer for small to medium-sized businesses. Let's explore the benefits of remote IT support.

Today’s businesses have more technology involved in their processes than ever, making it essential to have access to the support that will keep them in operation. Nowadays, that kind of support is best obtained through a relationship with a managed service provider.

Now, I feel it is appropriate to acknowledge that all this is coming from a managed service provider… but that’s just because we feel strongly enough about the benefits of managed services to offer them over the traditional approach to business IT support and services.

Technology frustrations can cause major setbacks for today’s businesses. IT challenges of all kinds can disrupt operations and impact productivity. Fortunately, managed IT services can help solve these common business IT headaches. Therefore, businesses can access a team of experts ready to tackle these issues head-on by outsourcing their IT management to a managed service provider.

Small and medium-sized businesses (SMBs) face the challenge of managing complex IT systems with very limited resources. Enter managed service providers, or MSPs, the guardians of IT that can help your business stay ahead of the game. An MSP's approach to IT support delivery offers many benefits that traditional IT support and even an in-house team might struggle to match.

Let's delve into three compelling reasons why our innovative approach is best for your IT support needs, especially if you want to scale up and streamline operations.